Rural Public Transportation

R-Transit provides curb-to-curb demand response services to the general public, the elderly, and to persons with disabilities.

Everyone in the region is welcome to use R-Transit, but please note that schedules are based on availability of vehicles, personnel, and priority transports.

Please call us 24 hours in advance to schedule a ride.

Rural clients are taken to Victoria every Tuesday; once in the morning and once in the afternoon.

Contact the Transportation Coordinator, Jeanette Villarreal, (361) 552-3350 ext. 210

Medicaid Clients Are Eligible for Free Transportation

Getting a ride to the doctor, dentist, or pharmacy (in-town OR out-of-town) is FREE for those who qualify for Medicaid.

It's easy! Call 1-877-MED-TRIP (1-877-633-8747). During your call, expect to be on hold momentarily, and then they will ask you for your Medicaid ID number, origin address, destination address, and appointment time. Once you are given your confirmation number, call our Transportation Coordinator and give him your confirmation number.

And that's it! You will soon be on your way! If you know anyone who could benefit from this program, please don't hesitate to share this information with them.

Rider Fare Schedule

Fare Miles Youth Adult Elderly/Disabled
0 - 5 Miles $0.75 $1.00 $0.50
6 - 10 Miles $1.75 $2.00 $1.00
11 - 15 Miles $2.00 $3.00 $1.50
16 - 20 Miles $2.50 $4.00 $2.00
21 - 45 Miles $3.00 $5.00 $2.50

Children under five years of age ride free with a paying adult. Fares posted are one-way, one stop. Additional stops charged accordingly. Return trip, fare doubles. Schedules are subject to change without notice.

Passenger Policies

It is the policy and intention to provide transportation service to the public which is free from conduct detrimental to order, safety, and the rights of each passenger of our transit system.

Articles are not permitted to remain in a location where they will interfere with the entrance, exit, or free use of the aisles by passengers or with the safe operation of the transport vehicle.

The following articles may be carried on vehicles:
- Baggage
- Carriages and strollers
- Walk aids and stand up walkers
- Shopping bags limited to what the passenger is able to carry
Articles not permitted on vehicles:
- Bicycles
- Fishing poles that are not safe
- Sharp objects or instruments
- Gasoline or other hazardous materials
- Explosives
- Furniture
- Weapons
- Animals except for seeing eye dogs or other assistant animals

Any violation of the above policies will result in removal of rider(s), denial of service and/or possible criminal prosecution.

Passengers riding in an R-Transit vehicle should observe the following rules, prohibitions, and procedures:

* Disorderly Conduct — No person shall commit any act or engage in any conduct constituting disorderly conduct in a vehicle. (i.e., profanity, physical abuse, verbal abuse, etc.)

* Drugs — No person shall possess or use any narcotics or drugs; offer to another person any narcotics or drugs; or possess any drug paraphernalia in a vehicle.

* Food and Beverages — No food or beverages will be consumed on the vehicles, except for those passengers who require food or beverages due to a health condition.

* Intoxication — No person shall enter or remain in a vehicle if such person is intoxicated.

* Shirts and Shoes — No person shall enter or remain in a vehicle without a shirt or without clothing that covers the upper and lower portion of the body. No person shall enter or remain in a vehicle without shoes or sandals on both feet.

* Cleanliness — No person shall enter or remain in a vehicle if they are deemed to be unsanitary or in need of personal hygiene attention.

* Smoking — No person shall smoke on a vehicle.

* Spitting — No person shall spit in or upon any vehicle.

* Wheelchair passengers shall have wheelchair seat belts and footrests.

Complaints and Grievance Procedures

Any rider wishing to file a complaint can do so by writing to:

The Heritage Center
Attn: Transportation Coordinator
P.O. Box 128
Port Lavaca, TX 77979

Any and all complaints received will be kept confidential and will be handled in a professional manner. The complainant will be notified verbally or in writing of the investigation and resolution of the complaint.